Shoe Authentication not showing up?

[muato]

I’ve sold multiple shoes that have automatically populated the shoe authentication but my recent listing it is not showing up and other shoes that are the exact same listed by others are showing that option. 

[eastlaneave]

@muato 

Which listing is it that think should have authenticity? It would be best to reply with the eBay Item Number.

The starting price must be $75 or above. But sometimes there is some small thing holding it back that fresh eyes can see.

You can read more here
https://www.ebay.com/help/selling/selling-tools/ebay-authenticity-guarantee?id=4644

and https://pages.ebay.com/authenticity-guarantee-sneakers-seller/

[muato]

https://www.ebay.com/itm/166704897550?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=m7uYK9D3T_-&sss...

[eastlaneave]

@muato Ok, I am looking to see, I'll be back shortly

[eastlaneave]

@muato Try removing the word "sneakers" from the title to see if that helps. Let me know.

[muato]

Unfortunately that didn’t work. I initially had forgotten to put sneakers / shoes in the title & went back and added it. Usually it populates as you’re making the auction. I noticed it when I was making the auction when it gave my the shipping option. Usually that part is populated since it’s an authentication auction.

[eastlaneave]

TRy changing the model to "Nike Cortez" unless it must be Nike Cortez Leather

[eastlaneave]

Also add Shoe Width Standard (unless it's something else)

[eastlaneave · Accepted solution]

I was able to get my draft to have fedex shipping (authenticity) with shoes in title, standard width, Nike Cortez.

Unless there is something else causing the issue, it should work for you, too. I'll check back after a while.

[muato]

ITS FIXED!!!!! THANK YOU SO MUCH! I think it was the Nike Cortez Leather that was causing the hiccup