We shipped an oil painting via the e-Bay regional shipping site for an international buyer. We received an e-mail from the buyer that they received a food processor rather than the oil painting we shipped. I suspect when an employee at the regional site re-labeled the box for its ultimate international destination somehow the second label was switched with a box from another buyer. Anyone ever have this problem and how can it be resolved? E-Bay's automated assistant has been of no help. Is there a phone number available to talk to a real person to explain the apparent mix-up?
