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Shipping

I have listed & sold some patches that need to be mailed in a regular envelope with a 66 cent stamp. In my listing I have checked envelope and $1.00 flat rate shipping. However, when the item sells and I go to purchase the shipping label, it lists Ground Advantage and a shipping cost of $3.00+. I have searched and can find no where to change this to a regular envelope. I mailed the item out in a regular envelope and informed the buyer that it was shipped. My sold items still say that I need to ship the item and that it is now overdue. 

My questions:

1. What do I need to do to get the shipping to show up correctly when I go to purchase the label?

 

2. How do I mark the items as shipped even though I did not purchase & print a label from the sold item's shipping box due to it not showing the correct shipping that I selected in the listing?

 

Thanks for any help you can provide.  I'm going nuts about this as my items have been shipped in time and I have spent hours trying to fix this!

Message 1 of 4
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3 REPLIES 3

Re: Shipping

Ebay does not print letter rate postage, you'd have to just put a stamp on it and manual mark it shipped, but without tracking, you lose any not received dispute.  You also get a ding on you shipping metrics.

 

You might check ebay Standard Envelope to see if your item qualifies for that, which is lost cost.

https://pages.ebay.com/seller-center/shipping/ebay-standard-envelope.html

Message 2 of 4
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Re: Shipping

Thank you for your reply. Yes my item qualifies for eBay's standard envelope, but that option does not show up anywhere when I create the listing or after it's sold. Do you know where I would find it to select that option?

Message 3 of 4
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Re: Shipping

Recheck to make sure you are in the right category and all your dimensions and weight are within the limits that qualifies you to use the Standard Envelope.  

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