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Shipping label refund

Hi, I am using an IPhone and need to know how to void a shipping label. 

Message 1 of 4
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3 REPLIES 3

Re: Shipping label refund

Go to your shipping labels and click Void in the menu next to the label.

Have a great day.
Message 2 of 4
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Re: Shipping label refund

I am getting to the “Action” drop-down, but there isn’t “More Action” to click on as the instructions state. 

Message 3 of 4
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Re: Shipping label refund

On a computer, you would go to

 

Seller Hub > Orders > Shipping labels

 

Locate the transaction, click the down-arrow, select VOID.  You have 5 days to void the label.  USPS will credit your account in 2-3 weeks after they have determined the label was never used.

 

I don't know how that translates to an iPhone.

disneyshopper
Volunteer Community Member

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