Inceptions
wooden_flower Volunteer Community Mentor.
eBay posts this explanation below the Late shipment rate metric.
If you ship on time and upload validated tracking or your buyers tell us the shipment was on time when they leave feedback, you're all set.
Click Get full report to look at the details and verify that you did ship on time and you did upload tracking.
The best way to avoid the late shipping mark is to get an acceptance scan within your handling time. The easiest way to do this is to print a SCAN form and have that scanned when you send your packages.
If you take them to your PO, ask if there is a place you can leave your packages with the SCAN form where it will get scanned. Before I used carrier pickup, my PO let me take them to the back where they have bulk mail drop off.
If you can, use carrier pickup - your carrier will scan the SCAN form and take your packages for you.
If you have an acceptance scan within your handling time, your shipment will not be marked late, no matter how slow it is to be delivered.
When you print your labels through eBay, the tracking is automatically uploaded. But you also need a scan on the day you ship. Most post offices or carriers will not scan individual packages, but they will scan a scan form (which scans in all packages associated with the form at one time).
You can get a scan form when you print your labels in bulk.
How to print labels for multiple orders at once:
- From the Seller Hub Orders tab, check the boxes beside the orders you want to ship (two or more).
- Then, from the Shipping dropdown, select Print Shipping Labels or invoices.
- This will take you to the bulk shipping tool - opens in new window or tab where you can edit details of individual orders. For example, dispatch options, delivery addresses, shipping providers, and whether you want signature confirmation or ShipCover insurance.
- Select Review Purchase to see the total cost of the labels.
- Select Confirm and pay.
- Select Print Labels.
After you print your labels, you can print a receipt, and you can print the all-important scan form. Then as already advised, have your carrier scan the form at pickup, or your post office scan the form when you drop them off.
" I wonder if that is also adding more time. "
It should not - your carrier will scan the form when he picks up from your mailbox, then turn them in at the end of the day when he returns to the PO.
The PO generally has a rule that the floor is cleared at the end of the day - meaning any mail pieces there at cutoff time leave that same day.
