Sent wrong item to buyer

[mariab68]

I sent the wrong item to a buyer out of the country. Is it possible to just send him the correct item, let him keep the other one, instead of asking for return?  It would be cheaper. thx

[inceptions · Accepted solution]

Hi @mariab68 

Yes, you can do that. You'll find the Purchase another label option in the dropdown next to the transaction in your Orders list.