Sending offers to watchers..

[karamharrison]

I used to be able to send offers to watchers on items that I'm selling, but I believe that I changed a setting somewhere that I cannot find now. HELP!

[lady_madonna]

@karamharrison 

If a buyer watches your item or adds it to their cart, you can send them special offers. Here's how:

1. Go to My eBay Selling or Seller Hub Active.
2. Select Send offer beside the eligible item (or Eligible to send offers, if you're using Seller Hub).
   • Not all listings are eligible. Eligibility is determined by a number of factors, including age of listing, listing format, and rules that manage the number of offers buyers receive
   • Items must be in the buyer's cart for at least 2 days to send an offer
3. Select an offer price.
   • The amount must be at least 5% less than the Buy It Now price for items under $200, 3% for items between $200 and $1,000, and 2% for items over $1,000
   • Shipping will not be included in this price
4. In Seller Hub, if you don't want to let buyers counter your offer, select Don't allow counteroffers.
5. Add a message to buyers.
6. Select Send offer to buyers.

https://www.ebay.com/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144#section...

[karamharrison · Accepted solution]

Thank you! I've tried that multiple times from the app and my desktop, but it says they're not eligible. For two years they were! I'm not sure what changed, but I guess I'll take the "L".