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Sellers suffering from "ES" tracking problem and USPS incompetence

Curious to know how many sellers are finding this to be a huge problem.  Between the incompetence of the USPS and the unreliable tracking, ebay has become a nightmare for sellers and a playground for shady buyers.  Right now, I'm 'watching' several packages that I mailed that, according to the tracking, are not moving.  Also, I've recently reimbursed the same buyers twice for items that did not get delivered, and that buyer stated to me that this has happened several times with other sellers.  This situation also allows buyers with lesser integrity to take advantage of this flawed system, as they use this to hold seller's feet to the fire while they are not accountable, at all.  Not sure what the answer is, but my goal now is just to sell off and be done with ebay.

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Re: Sellers suffering from "ES" tracking problem and USPS incompetence

Third-party ESUS tracking codes can only be scanned at major USPS routing hubs. The means, in an effort to track most of the way, the envelopes will travel a different path than items shipped as normal USPS packages.  The final routing hub capable of scanning the envelope may be a hundred miles from the destination, and that may be the last available scan, while the envelope continues on its way through local centers that can not scan the code.  An ESUS letter may actually arrive several days after it scans as "delivered" at the last hub, since that last hub will estimate and post "delivered".  So, both buyer and seller should be prepared to allow several more days for delivery when tracking appears "stalled" because the letter has entered back into the normal flow for the remainder of the journey.

 

This site might have more complete ESUS tracking than is shown on eBay.

https://parcelsapp.com/en/tracking/

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
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