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Seller won’t honor sale

An item was listed for $90 plus $50 for shipping. I purchased and paid immediately. 5 days later seller contacts me and says shipping is actually $130. I say I’m not paying another $80, please ship my item as agreed in the terms of the listing. Seller cancels sale. How is this allowed?

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Seller won’t honor sale

@oldtable20 

The seller received a defect on their account from Ebay for cancelling the transaction.

 

 

lady_madonna
Volunteer Ebay Community Mentor

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Seller won’t honor sale

Hi @oldtable20 

 

It’s not ‘allowed’.  It’s just that eBay cannot stop it legally.  It can only penalize the seller.

 

I’m very sorry this happened.  ☹️

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Seller won’t honor sale

Yeah, this seems inadequate. He should be banned from buying and selling. Sellers who won’t honor sales hurts the whole platform. He also lied about the reason for cancellation. Said it was an issue with my address. The only issue was he wanted to scam more money out of me because he underestimated his shipping costs. In my mind this is fraud. I can’t even give him negative feedback apparently because the sale was cancelled. That is a serious flaw in the system as well, Others need to know about this fraud. Thank you for answering, it helps to vent.

Message 4 of 6
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Seller won’t honor sale

Thanks. IMO they should be banned. I should also be able to leave negative feedback on the transaction but I can’t. Seems like eBay could at least allow me that. 

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Seller won’t honor sale

 


@oldtable20 wrote:

Thanks. IMO they should be banned. I should also be able to leave negative feedback on the transaction but I can’t. Seems like eBay could at least allow me that. 


@oldtable20 

You actually CAN leave feedback for the seller if you use the ‘Leave Feedback’ link on your feedback profile.  

‘Banning’ a member is an extremely harsh penalty for what seems like a mistake.  If you won an auction for $80 more than you intended to bid because you made a typo when entering your bid … like maybe bidding $85 instead of $8.50 … would you want to be banned if you refused to pay?  [Just something to think about.  🙂]

 

 

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