Seller will not issue a refund for an item they won't ship because they don't have

[mxhaas93]

How can I get a refund for an item that wasn't shipped because the seller stated they don't have the item in stock.?

[lady_madonna]

@mxhaas93 

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

•     Select “More actions” beside your item and then “I didn't receive it.”
•     Click the box beside I want a refund.
•     Select Send request.

If the seller does not respond after 3 days, you can ask Ebay to step in to help you.

•     Find the item in your Purchase History
•     Select See request details
•     Select “Ask eBay to step in.”