07-07-2021 12:31 PM
07-07-2021 12:40 PM
@vanja_7785 You don't pay return shipping the seller does if the want the item back before they refund you. File a refund request using the reason wrong item sent.
File the request here: https://resolutioncenter.ebay.com/
4 business days after filing the return request if the seller has not provided a return shipping label OR sent the funds to your paypal account to pay return shipping if they are in another country then ask ebay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
2 business days after tracking shows delivery back to the seller the eBay system will automatically refund you if the seller has not already done so.
If you have to purchase a label at the post office with the funds that the seller provided be sure to upload the tracking number into the case. The tracking number is your proof of delivery.
Returns to China or other countries that do not have 1st class delivery confirmation MUST be shipped Priority Mail.
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