cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Seller refusing to ship paid for item claiming time delay until they actually receive payment.

Seller is refusing to ship item until he receives his actual payment. He then changed the delivery date from 6/29  to  7/5 - 7/9. I’ve never had this issue… or any issue.. before. Can a seller do that? 

Message 1 of 4
latest reply
1 BEST ANSWER

Accepted Solutions

Seller refusing to ship paid for item claiming time delay until they actually receive payment.

@kenhab8 

If the seller's funds are not immediately available from payments for an item they sold to you and you paid for, they are not allowed to hold shipment until the funds are released

https://www.ebay.com/help/policies/selling-policies/selling-practices-policy?id=4346#section2

 

The estimated date of delivery, as shown in your Order Details, does not change from the delivery date indicated when you paid for the item.

lady_madonna
Volunteer Ebay Community Mentor

View Best Answer in original post

Message 2 of 4
latest reply
3 REPLIES 3

Seller refusing to ship paid for item claiming time delay until they actually receive payment.

@kenhab8 

If the seller's funds are not immediately available from payments for an item they sold to you and you paid for, they are not allowed to hold shipment until the funds are released

https://www.ebay.com/help/policies/selling-policies/selling-practices-policy?id=4346#section2

 

The estimated date of delivery, as shown in your Order Details, does not change from the delivery date indicated when you paid for the item.

lady_madonna
Volunteer Ebay Community Mentor

Message 2 of 4
latest reply

Seller refusing to ship paid for item claiming time delay until they actually receive payment.

Thanks for the information.. eBay is assisting with a resolution…

Message 3 of 4
latest reply

Seller refusing to ship paid for item claiming time delay until they actually receive payment.

Thanks for the information! eBay is assisting with a resolution..

Message 4 of 4
latest reply