Seller not responding/deleted account
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04-24-2024 03:20 PM
I purchased an itemand the seller kept delaying talking about a strange job they work. Eventually they provided tracking but no matter where I entered the number, in person at a facility or online it always said they were awaiting the package. I asked and got another excuse that the weight was wrong, they then provided an expedited shipping label through a different company. That is also completely nonsense.
Now that I realize I had been got (scam) I've requested a refund but going to the sellers page is appears as though they have deleted their account.
Am I just going to be out of luck for a refund after the 4 day waiting period? Or will it still be forced even though the account is gone?
Sorry for the long winded post, rather stressed about this.
Thanks.
Seller not responding/deleted account
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04-24-2024 04:00 PM
Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
- Select “More actions” beside your item and then “I didn't receive it.”
- Click the box beside I want a refund.
- Select Send request.
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.
- Find the item in your Purchase History
- Select See request details
- Select “Ask eBay to step in.”
Volunteer Ebay Community Mentor