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Seller not replying and status of item "Pending to be sent"

Hi,

 

I'm pretty new to eBay and I saw that sellers don't have the olbigation to reply to your messages. I placed an order on 25 may 2024 and it's planned to be delivered on "Wed. 12 Jun. - Mon. 17 Jun". But I don't see they delivery moving it's state and I tried contacting the seller and they are not replying. I did another purchase and the seller was replying in 24h or so but this one it's not replying and I'm a bit worried, should I?

 

The seller seem to have a good reputation:

95.7% positive feedback
40 thousand items sold
3.5 thousand followers

 

Welp, maybe someone can reassure me because I'm a bit "nervous".

 

Thanks for reading.

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Seller not replying and status of item "Pending to be sent"

@mipl_3221 

You have Ebay's Money Back Guarantee to help you if the estimated date of delivery passes without receiving your item.

https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042

 

95.7% positive feedback is NOT a "good reputation".

 

lady_madonna
Volunteer Ebay Community Mentor

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