06-12-2024 09:05 AM
How do I call eBay or cancel and order for a buyer who is not communicating or paying. I cannot find a phone number to call and the eBay chat sucks I cannot get to speak to anyone for help, it only lists 3 options to cancel order and non of them fit. Who can I contact is there a phone number or email I can use. Thank you
06-12-2024 09:09 AM
When a buyer does not pay, cancel the transaction after 4 days of non-payment have passed, specify "buyer didn't pay".
All unpaid items are recorded on a buyer's account. Buyers who have excessive unpaid items, or canceled transactions, may have limits imposed, or lose their buying privileges.
Place the non-paying buyer on your Blocked Buyer List:
https://www.ebay.com/bmgt/BuyerBlock?
Set your buyer requirements to block buyers who caused cancellations of 2 unpaid purchases within 12 month(s).
https://www.ebay.com/bmgt/buyerrequirements
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