12-04-2023 02:01 PM
I bought an item that was not as described and was packaged incorrectly. The seller originally offered me shipping back, but I would not have bought the item in this condition. To avoid them having to pay shipping back, plus my return.
they told me they would refund me 70% but that they can’t do anything on their end until I cancel the return. My concern is that I will not be able to reopen the return. Now they are getting hostile because it’s past the deadline and eBay says I have to ship item, and then sort it out with the seller for payment.
If I cancel the order, am I able to resubmit the return like the seller is claiming?
12-04-2023 02:14 PM
Do not cancel or let the case expire. Go back to the case and ask ebay to step in, if not return label or refund. But if you received a return label you need to return it first to get your refund.
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