08-22-2021 09:05 AM
Long time ebay user. Sold a few items over the years. Tried to list a new item and cannot complete the seller onboarding process. Says something is wrong when it is time to text me the code. Ebay has been no help, saying there is "a glitch". Any suggestions?
08-22-2021 03:20 PM
@spursnguns Try clearing your browser history, try another browser.
Here are some things to double-check that may be interfering with your registration.
Make sure that your name and address in your eBay profile match your bank EXACTLY.
I had to add my middle name to my eBay account. Just add the middle name in the first name box with a space. You can not use a PO box for the registration address.
You can still use a PO box for the ship from and to address.
Verify that your birthdate and SS# are correct:
https://accountsettings.ebay.com/profile
Verify that your bank information is correct:
https://www.ebay.com/sh/fin/settings
If none of the above help then you will need to contact a Managed Payments customer service agent.
Request a call back from the bottom of this help page:
https://www.ebay.com/help/selling/getting-paid/submitting-updating-information-managed-payments?id=4...
If you are using a cellphone turn off the spam filter or it might block the call back.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.