Security issue with Ebay hCaptcha protocol

[shaktibud]

Well I am posting my Ebay name because this is serious.  Ebay uses the hCaptcha security system.  This is where you are shown an image and then asked to select similar images to prove you are a human being.  The problem is that the system is not working and locked me out of my account.  You are probably wondering how I am on the site, posting this message, if the hCaptcha keeps kicking me out.  The answer is simple.  I found a way to circumvent the hCaprcha system which is a pain and takes a few minutes.  Since I cannot get to communicate with a person as Ebay is useless when it comes to an email or phone number I thought I would help anyone out who is having a similar issue.  My Ebay name is "shaktibud".  Message me and I will give you the step by step instuctions to bypass Ebay's hCaptcha protocol.  If anyone from Ebay is reading this, get off of your behind and have a human being send me an Email so this can be resolved.

[eburtonlab]

@shaktibud 

eBay is not here; this is a user forum. No one here will email you.

Repeated Captcha requests or failures might be a sign that your browser is having problems saving cookies properly, or else a sign of a network issue. Using a VPN or a hotspot, or certain kinds of privacy software might also cause some issues.

Make sure your browser has JavaScript enabled (and not blocked) and that cookies are not being blocked:

https://www.whatismybrowser.com/

Try using a different browser or a private or incognito browser window and see if you run into the same Captcha issues. If not, try manually erasing just your eBay cookies manually in your original browser.

If you are using an ad blocker, try temporarily disabling it to see if that makes a difference.

Try an alternative link to sign in to rule out an issue with a particular link:

https://signin.ebay.com/ws/eBayISAPI.dll

If you are using a mobile browser, try changing to a different browser mode: mobile, classic or desktop. Try a desktop browser or a mobile browser in desktop mode.

Or try using the eBay app.

If you contact eBay directly, mention ALERT15299 to have your account added to the open ticket.