04-20-2024 08:18 AM
Hello,
I have a number of saved searches for items that I follow.
I usually get email alerts every morning based on my list of saved searches.
Once in a while, I will not receive any email alerts (this happened again this morning).
Does anyone have an idea as to why eBay periodically pauses their email alerts?
Also is there a way for me to change email alert preferences? For example, my email alerts usually arrive to my gmail inbox around 8:00 AM each morning, but can I change the time to say 7:00 AM?
Thanks
Steve
04-20-2024 08:24 AM
Hi @stevestrac
I’ve sometimes gone days without receiving Saved Search notifications … which I’ve assumed is a temporary glitch OR no items were listed that matched my search criteria.
There is no way I know of to change the time for receiving email alerts. They come when they come.
04-20-2024 08:27 AM
Thanks. I have many saved searches. I normally receive 60-80 email alerts every day. So it is impossible that there are no new items today. There must be a reason. And hopefully someone knows how to set the time of the email alerts. That would be helpful.
Regards
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.