Returns
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01-24-2024 06:19 AM
I purchased two pair of jeans I thought I might like. I did not like them but tried them on anyway. The jeans did not fit and I asked to return. The day I received the package was the same day it had to be returned. So I started the process. The seller immediately refunded the purchase price minus shipping charges that was around $18. There was two separate shipping charges for the one package sent. Not sure how they got the jeans stuffed in that envelope lol . I sent the seller a message asking about the return and shipping charges. The seller responded there was nothing wrong with the jeans. I was told to keep the jeans,the sale was final. I am a senior and don’t purchase much on Ebay. The post did not say no refunds or I pay for returns. I'm curious if this is the way sales are handled now? Thank you, for your help.
Re: Returns
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01-24-2024 07:38 AM - edited 01-24-2024 07:42 AM
< I'm curious if this is the way sales are handled now >
The seller refunded you and let you keep the jeans. No, that is not typical of sellers. Many sellers would have refused to accept a return at all, and would not have refunded, because "does not fit" is not a valid reason for returns. Others would have accepted a return but required you to send them back, with you paying for the postage both ways.
< I am a senior and don’t purchase much on Ebay >
Neither of those has anything to do with it, except inasmuch as you aren't familiar with the process. Nothing wrong with that.