Return and refund

[marcra7143]

I placed an order for Christmas with eBay on Nov 6. Received the item, gave as a gift to my grandson and find that it is too small. When I go to past purchases, it does not show up at all. When I try to enter the order number, it comes up as a no match;  however, the charges and order number is on my credit card.  Can anyone tell me what to do to get a return and refund??  TIA

[wooden_flower]

Is it possible you bought the item as a guest?  Copy this link, then sign out of your account. Use the link to check for a guest order.

https://www.ebay.com/help/returning-item/buying/returning-items-bought-guest/returns-refunds?id=4065...

It may too late to return the item - most sellers that accept returns have a 30 day return window.