03-20-2025 08:01 AM
I had to replace my 'Method of Payment' , My Debit Card, With a new one with a New number.
I can't get Ebay's web pages to accept this new card. I have to use PayPal to pay for my purchases.
I have tried numerous time to submit the proper information. NOTHING WORKS1 I have no way of contacting
them. Does anyone know how I can contact them?
03-20-2025 08:52 AM
@bluedog2017 Have you tried ADDING the new card and then deleting the old card on this page?
https://ppcapp.ebay.com/myppc/wallet/list
If that doesn't work then you'll need to contact customer service. Agents on social media are more experienced and better for trouble shooting issues.
Here's how to contact eBay general customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://twitter.com/askebay
https://www.facebook.com/ebay
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.