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‎08-06-2023 08:09 PM
EBay has removed my listing for selling 5 - rolls of Forever Stamps. Grounds for removal was an assumption that the stamps were counterfeit.
If they would have read the title and description I state these stamps have been certified by the US Post Office in Tucson, AZ on Aug 1, 2023.
I cannot find any way to make contact with eBay, a company I have made hundreds of dollars for during the last 20 years. I feel I deserve at least the common courtesy of contact before removing my listing that has been authenticated by the US Post Office.
This action violates their own policy which states " If you're not certain that the item is authentic, or if an authenticator has been unable to confirm its authenticity, it may not be listed." the US post office authenticated these stamps.
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‎08-07-2023 07:00 AM
Re: Removed Listing
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‎08-06-2023 08:20 PM - edited ‎08-06-2023 08:21 PM
Forever stamps can only be sold by pre-approved sellers.
https://www.ebay.com/help/policies/prohibited-restricted-items/stamps-policy?id=5043
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‎08-06-2023 08:21 PM
To contact Ebay Customer Service, use this link and click on "have us call you":
https://www.ebay.com/help/contact_us?id=4002&st=10
Customer Service is open 5:00am to 9:30pm Pacific time.
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‎08-06-2023 10:16 PM
How do I become pre-approved
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‎08-06-2023 10:18 PM
Excellent, thank you
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‎08-07-2023 03:03 AM
Is that the same ones you relisted?
If they removed the listing, it's not a good idea to relist them.
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‎08-07-2023 07:00 AM