cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Refund

I started a refund on 4-21-2025, I purchased a HP Officejet Pro 8710, I received a totally different printer. Have heard nothing from Seller of Ebay. The automated process just takes me in circles

Message 1 of 2
latest reply
1 REPLY 1

Refund

If you opened a return in April your case has timed out and eBay can no longer help you.  After three full days of opening the case with no action by the seller you should have gone back to the case and "Ask eBay to step in".  When you did not then eBay figured that all was well and closed the case in the seller favor after 21 days.

 

About all you can do now is to go to your payment source and ask for a charge back.

jacbarcollectibles
Volunteer Community Mentor and Seller since 2012

Message 2 of 2
latest reply