I had recently put an item for sale but I am not able to ship it anymore. The buyer had paid the amount. I had initiated the refund but I received a message stating that I need to add a payment option.
I never received the money as I had not added any payment option or my account details. Will ebay refund the money to my buyer?
Also, I never shipped the item but it is showing as shipped in the account. I am not able to speak to any customer care executive. Please help!
Thank you!
