11-25-2024 08:09 AM
Hi all,
I accidentally bought a $125 USPS label but didn’t use it and purchased a cheaper one instead. My account shows a negative balance, but the refund hasn’t come through yet.
Has anyone dealt with this? Should I contact USPS, or will it process automatically? How long does it usually take?
Thanks!
11-25-2024 11:08 AM
Hi @benjsm_2869
You can cancel a label within 28 days of purchase here:
https://www.ebay.com/ship/lmng/labels-history/my-ebay
It will take about 14-21 days for the refund to come through once you cancel the label.
More information here:
https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labe...
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