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Refund a shipping overage

How do I refund a Shipping overage that the buyer paid more than I was later able to ship it for?

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Refund a shipping overage

@daveandann1968 

TO ISSUE A REFUND:

  1. Seller Hub > Orders > Paid & Shipped
  2. Locate the transaction.  Click the down-arrow.  Click Send refund.  .
  3. Choose a reason for the refund.
  4. Enter the desired refund amount, and select Send refund.
lady_madonna
Volunteer Ebay Community Mentor

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Refund a shipping overage

You have no obligation to refund, but you can as posted.  However, fees will not be prorated for a partial refund.

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