Refund a shipping overage

[daveandann1968]

How do I refund a Shipping overage that the buyer paid more than I was later able to ship it for?

[lady_madonna]

@daveandann1968 

TO ISSUE A REFUND:

1. Seller Hub > Orders > Paid & Shipped
2. Locate the transaction.  Click the down-arrow.  Click Send refund.  .
3. Choose a reason for the refund.
4. Enter the desired refund amount, and select Send refund.

[rfmtm]

You have no obligation to refund, but you can as posted.  However, fees will not be prorated for a partial refund.