lady_madonna
You need to go through the Ebay Return Request process within 30 days of delivery.
Go to your My Ebay page >> Purchase History >> find the item, then click on "Return item" in the drop down menu on the right. Follow the instructions, make sure you specify the reason why you are returning the item. (wrong item sent)
You should be provided with a return shipping label or seller can issue a refund if they do not want the item returned.
If the seller is not cooperative, 4 days later from the date you filed the request, you can return to your Return Request details and click on the link to have Ebay step in to help you.
