01-06-2024 08:00 AM
Hi, I received a package, with my name and address containing bottles I did not look at, order or pay for. I feel bad that someone may not have received their order. I have the sellers name and address on package but no idea how to contact them. No order number or receipt contained. Just a handwritten thank you
01-06-2024 08:19 AM
It sounds like the seller may have accidentally switched shipping labels. Look at your Purchase history for items that have not yet arrived, and click on CONTACT SELLER and let him/her know what you received, and what you actually purchased. You most likely will be filing a Returns Request for Item Not as Described. The seller will provide a return shipping label, and will send you a refund when the item is delivered. The seller should then relist the item for you to purchase and pay.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.