Purchase returned by Post office stating "Forward time EXP" with a new address.

[retired-lady]

What should I offer this buyer.

I am happy to offer a refund for the item but I think they should pay for the shipping?

Thoughts?

[inceptions]

Yes, you can refund item price only. If the buyer still wants the item, he can repurchase with his updated address.

[retired-lady]

How do I proceed to resell the item to this buyer? Do I need to relist?

[mr_lincoln]

@retired-lady   Yes, you need to Relist the item, the Buyer needs to update and correct their address.

[retired-lady]

Perfect. Thanks for the help! I am a new seller.