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Purchase returned by Post office stating "Forward time EXP" with a new address.

What should I offer this buyer.

I am happy to offer a refund for the item but I think they should pay for the shipping?

Thoughts?

 

Message 1 of 5
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4 REPLIES 4

Re: Purchase returned by Post office stating "Forward time EXP" with a new address.

Yes, you can refund item price only. If the buyer still wants the item, he can repurchase with his updated address.

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

Message 2 of 5
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Re: Purchase returned by Post office stating "Forward time EXP" with a new address.

How do I proceed to resell the item to this buyer? Do I need to relist?

Message 3 of 5
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Re: Purchase returned by Post office stating "Forward time EXP" with a new address.

@retired-lady   Yes, you need to Relist the item, the Buyer needs to update and correct their address.

Regards,
Mr. Lincoln - Community Mentor
Message 4 of 5
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Re: Purchase returned by Post office stating "Forward time EXP" with a new address.

Perfect. Thanks for the help! I am a new seller.

Message 5 of 5
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