Purchase Refunded to Lost/Cancelled Debit card

[hijin_60]

Hi, I hope to figure this out so I can receive my funds. I lost my PayPal card and had it replaced. But I didn't realize the refunds from my purchases would be sent to that exact card. It just lists Google Pay as the refund source and doesn't allow me to verify or change it. What are some possible solutions?!? Thank you for your help!

[eburtonlab · Accepted solution]

@hijin_60 

Refunds always go to the original source of the funds. Not the card, but the bank account the card is linked to. If you canceled the card and got a new card issued, the refund still goes to the account, and the new card should be able to draw the funds from the account. How long that actually takes depends on your bank.

If you closed your account entirely, contact your bank to see how refunds to closed accounts are handled.

[hijin_60]

Thank you for your prompt answer. I appreciate the help with my issue. Have a great night and weekend!!

[eburtonlab]

You are most welcome!