Promotional fee

[insightoutzack]

When a buyer sends a product back because they didn't like it...eBay keeps Fee????

[wooden_flower]

No, the fee should be credited when you refund the buyer, as long as you voluntarily refund through the original payment here on eBay -

https://www.ebay.com/help/selling/fees-credits-invoices/fee-credits?id=4128&st=12&pos=1&query=Fee%20...