cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Promo code working only as a guest buyer

Hello Everyone,

This is the second time I've encountered this issue: whenever I try to place an order using a discount promo code, it doesn't get accepted. However, if I place the order as a guest, it goes through without any problems!

I've contacted the seller, and this was their reply to my inquiry:

 

Dear Customer,

Hope this email finds you well. The discount code "JULY4DEALS" is still valid. Please try applying it again. If the issue persists, we recommend contacting eBay's official customer service for further assistance.

We appreciate your understanding and hope this resolves your issue. Should you need any additional help, please feel free to reach out to us.

Best regards,
Stella
DONNER Customer Service Team​‌‍‍‍‍‌‌‌‌‌‌‌‍‍‍‌‍‌‍‍‌‍‍‍‍‍‌‌‍‌‍‍‌‌‌‍‌‍‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌

 

Does anyone have any idea what might be wrong with my account?

Thank you.

Message 1 of 1
latest reply
0 REPLIES 0