Problems with the virtual assistant

[psik-10]

Problems with the virtual assistant

I'm a person with hearing problems and I needed to file a complaint, but eBay's virtual assistant only offers calls that I obviously won't be able to hear, and it doesn't offer the option to file a written complaint.

[disneyshopper · Accepted solution]

To contact Ebay Customer Service, use this link and click on "Chat with us":

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

Customer Service is open 5:00am to 9:30pm Pacific time.

If the problem is not specific to your account, you can ask your question here.  Lots of experienced buyers and sellers who volunteer their time to answer questions about using ebay.

[comics-scifi-collectibles]

@psik-10   We can help with most buying selling issues.     There are complaint forms too depending on what the problem is that I can give you links to.

OR you can contact eBay on Social Media.

Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/