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Problem with a "sold" item in the "unsold" area

An item I sold wound up in my Unsold area. How do I get it out of there? eBay is no help.

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Problem with a "sold" item in the "unsold" area

@justforfun2009nj  Sold auctions in the unsold section is a problem that has happened in the past.  

 

This is what fixed the problem for sellers the last time it occurred> 

 

1. go to the list of Ended items

2. Click on those miscategorized items

3. Click on Bids links to go to bids history

4. Refresh that page.

 

In the Action column the link "Send Invoice" will get added and now the item will be correctly listed in Awaiting payment list.

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Why-is-my-SOLD-auction-item-showing-up-as...

 

Let me know these steps work for you or not.  

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

View Best Answer in original post

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4 REPLIES 4

Problem with a "sold" item in the "unsold" area

@justforfun2009nj  Sold auctions in the unsold section is a problem that has happened in the past.  

 

This is what fixed the problem for sellers the last time it occurred> 

 

1. go to the list of Ended items

2. Click on those miscategorized items

3. Click on Bids links to go to bids history

4. Refresh that page.

 

In the Action column the link "Send Invoice" will get added and now the item will be correctly listed in Awaiting payment list.

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Why-is-my-SOLD-auction-item-showing-up-as...

 

Let me know these steps work for you or not.  

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

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Problem with a "sold" item in the "unsold" area

Wow. That solved the problem! Thanks!

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Problem with a "sold" item in the "unsold" area

@justforfun2009nj  You're welcome.  Glad to help.  Would you please mark my reply as Best Answer that way it will show up in search more when members search for the same problem.

 

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

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Problem with a "sold" item in the "unsold" area

Done. Someone else answered me, but I used your solution before I looked at the other one.

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