11-13-2024 07:50 AM
Hello, was on phone for over an hour with no help from eBay. Does anyone have their shop connected to Printify (print on demand) and find that their listings are restricting buyers to ordering only 1 of any item? eBay's solution was to end listing, then list similar, then restriction doesn't exist, but then connection to Printify is broken. There isn't a limit I've put on, no one at eBay has even heard of Printify that they integrate with, Printify isn't aware of any issue, and I'm sitting here with listings that a buyer can only order one of anything... so am taking long shot that maybe someone here has had this issue. I've rebuilt and republished from Printify, but alas same issue. I can only think it's an eBay thing but really don't know, since no one there can help...anyone have a solution? TIA
11-13-2024 08:42 AM
ok, anyone else having this issue, I just tried, upping the number from 1 avail to 5 on Printify side and that seemed to fix..changing inventory on eBay side did not. But beware, if you publish changes from Prinify it wipes out any modifications, videos, images, charities on eBay side.
11-13-2024 09:53 AM
ok, much trial and error, so what you have to do is on the Printify side, specify more than 1 in "product availability" where you edit price or markup...so would be nice if someone in tech support at Printify knew and eBay please make note. If you try and edit quantity within listing at eBay, it does not work to prevent the limit....so hope that helps someone else and can save them a few days that I lost LOL!
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