Payout Bank

[eboz66]

every bit of help I can find says to go to PAYMENTS, then select EDIT for the bank identified as my payouts bank.  I've been to that screen over and over, but NO EDIT  button/option appears on my payouts bank.  what is up with that?  there is an edit button for the bank I use to pay for purchases.

[mega-ma-roo]

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@eboz66 wrote:

every bit of help I can find says to go to PAYMENTS, then select EDIT for the bank identified as my payouts bank.  I've been to that screen over and over, but NO EDIT  button/option appears on my payouts bank.  what is up with that?  there is an edit button for the bank I use to pay for purchases.

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I am seeing the same issue. I've reached out on the Community Mentors board for help in answering this.

[rfmtm]

Are you going here:

https://www.ebay.com/sh/fin/settings

[mega-ma-roo]

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@rfmtm wrote:

Are you going here:

https://www.ebay.com/sh/fin/settings

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Going there and clicking on "Edit" opens the Payment Options page, but there is no option there to actually edit the account information.

[rfmtm]

Are you sure you previously completed the sign up process for Managed Payments?  If not that's why there is nothing to edit.

[mega-ma-roo]

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@rfmtm wrote:

Are you sure you previously completed the sign up process for Managed Payments?  If not that's why there is nothing to edit.

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This is a posting account. I've been in Managed Payments since just after it started. Have you tried following the link you posted? Is there an option to edit your payout  account there? There is no option on my selling account.

[rfmtm]

Yes, just checked it.  The current payout bank and an edit button beside it.  If you see the bank and not the edit button, try a different browser.  Sometimes ebay buttons not showing is a browser problem.

[mega-ma-roo]

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@rfmtm wrote:

Yes, just checked it.  The current payout bank and an edit button beside it.  If you see the bank and not the edit button, try a different browser.  Sometimes ebay buttons not showing is a browser problem.

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I see the "edit" button on the financial page link you posted. But did you try going beyond that and actually getting to the edit page. I did and it did not work.

Chrome, Edge, Safari - None show the ability to edit my Payout bank information. All look like this:

[rfmtm]

Click on the "+" symbol to add payment option.  Then select the bank for payouts, then click continue.  The new bank will overwrite the old one.