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Opening a case for orders with multiple items

Good morning, I have an order that contains multiple items that has not been received and have had no response from the seller. Can I open a case for the order without having to do it for each individual item? 

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Re: Opening a case for orders with multiple items

No, you must open a not received claim for each item.

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

Message 2 of 3
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Re: Opening a case for orders with multiple items

I was afraid of that......thanks !

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