03-21-2025 04:45 PM
I combined an order. Paid the shipping, received the the UPC and shipped the order. Naturally the UPC is based on one order. How do I manually indicate the other order was shipped also?
03-21-2025 04:52 PM
Hi @robertok19
First, it is not a UPC code it is a tracking number scannable with the barcode format USPS or the carrier uses. UPC codes are on merchandise you would buy at a store.
You should be able to ADD the tracking number to the other sold item, go to the transaction details and click the Edit link where the tracking is shown ... add the tracking number and carrier.
In the future you can use the check boxes on the left of multiple items on a sales and then at the top of the list click the Print shipping labels link.
All the items for one Buyer will be moved to the Bulk label flow, use the check boxes again and then click the Combine link at the top of the list. You will be able change the package weight and dimensions over on the right then review and pay via the link in the upper right of the page. ALL items will automatically get the tracking number uploaded to them. You can then print the label.
You can print a receipt after you print the label.
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