11-16-2021 05:11 PM
How long does a buyer have to pay before the seller can cancel the sale and the buyer get a strike? It use to be 48 hours but I think it has changed to 72 hours.
Thanks
11-16-2021 05:15 PM - edited 11-16-2021 05:17 PM
It has changed.
If a buyer hasn’t paid within 4 days, on the 5th day you can go to your Seller Hub to cancel the transaction using the “Buyer hasn't paid” reason.
It used to be that a seller could file the Unpaid Item Dispute in 48 hours but then the seller had to wait an additional 4 days to close the case for non-payment, meaning a total of 6 days.
11-17-2021 08:28 PM
Thanks
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