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Non paying buyer

How long does a buyer have to pay before the seller can cancel the sale and the  buyer get a strike?  It use to be 48 hours but I think it has changed to 72 hours.

 

Thanks

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Re: Non paying buyer

@sutt 

It has changed.

If a buyer hasn’t paid within 4 days, on the 5th day you can go to your Seller Hub to cancel the transaction using the “Buyer hasn't paid” reason.

 

It used to be that a seller could file the Unpaid Item Dispute in 48 hours but then the seller had to wait an additional 4 days to close the case for non-payment, meaning a total of 6 days.

*lady*madonna*
Volunteer Ebay Community Mentor

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Re: Non paying buyer

Thanks

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