07-09-2024 10:08 PM
Today is day three since my purchase and item shows no sign of being shipped. I also contacted the seller yesterday to ask when item may be shipped out and I received no response to my question. This seems like a red flag to me. I realize life happens so any advice would be appreciated. Thank you.
07-09-2024 10:16 PM
Sellers are not obligated to respond to inquiries regarding shipping since Ebay provides shipping details along with the estimated date of delivery.
What is the estimated date of delivery according to your Purchase History?
When the estimated date of delivery has passed by at least 24 hours you can file a Refund Request.
07-11-2024 12:28 PM
Thanks for taking the time to respond. Although I do realize there is no obligation of a seller to respond to a customer inquiry I do find as a seller myself that it is always best practice to give my customers confidence in their purchase by responding to any and all inquiries regardless of how simple they may be. This particular seller never responded to my inquiry, waited three days and then canceled the purchase and refunded.
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