New label

[evehei42]

So we had two of the same items except in different sizes. We unfortunately sent the wrong size, 💯 our mistake. Now we want to send the correct item. Can we purchase a new label from eBay? I want to be sure to handle this the right way. 

[eastlaneave · Accepted solution]

@evehei42 

Yes, you can print another label:

1) Go to the order https://www.ebay.com/mys/sold

2) Select View Order Details, then Print Another Label <<==

3) Enter the correct weight and dimensions for your package and select Shipping Method and the correct label will print.

-- Here is a help page where you can learn more: 

https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labe...