cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Never received my package

Order was paid on February 27th this is what almost April and still no package in the seller claims that it was delivered and it has not eBay is making me wait another 7 days before they get involved which is **bleep** we're talking 60 $65 I want my refund what can I do

Message 1 of 3
latest reply
1 BEST ANSWER

Accepted Solutions

Never received my package

Does the tracking show it has been delivered?


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

View Best Answer in original post

Message 3 of 3
latest reply
2 REPLIES 2

Never received my package

@geraught0 

What is the estimated date of delivery according to your Purchase History? Has that date passed already?

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

  •     Select “More actions” beside your item and then “I didn't receive it.”
  •     Click the box beside I want a refund.
  •     Select Send request.

If the seller does not respond after 3 business days, you can ask Ebay to step in to help you.

  •     Find the item in your Purchase History
  •     Select See request details
  •     Select “Ask eBay to step in.”
lady_madonna
Volunteer Ebay Community Mentor

Message 2 of 3
latest reply

Never received my package

Does the tracking show it has been delivered?


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 3 of 3
latest reply