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My orders

Twice this has happened I ordered a product and seller sent to wrong address I couldn’t even open a case through FedEx because it didn’t have my address and I ordered from same seller again and tried  tracking says my address didn’t match on FedEx app what Is going on ??

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Re: My orders

Check your order details to make sure the correct address appears there. That is the address the seller is required to ship to.

 

Contact the shipping service to determine if the tracking number you received was for a package that was addressed to you.

 

Good advice for dealing with false tracking:

 

https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/...

 

What kind of feedback does your seller have?

 

You can avoid many fake tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.

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