My eBay Messages

[heymam]

On my eBay account it says I have 33 messages. When I go to check these messages, it goes to the common eBay page with all ads, watching, selling, etc. It's been this way for a long time. Why can't I check my messages? Thanks.

[disneyshopper]

This happens when you click on MY EBAY > MESSAGES at the bottom of the drop down?

[eburtonlab]

If you are using a mobile browser, try using the eBay app or else request the desktop site version of the page with your mobile browser. Or try another browser.

Details about requesting the desktop site version of the page in various browsers can be found here:

https://community.ebay.com/t5/Technical-Issues/Will-not-stay-in-Classic-Site-mode-listings-appear-in...

If you are already using a desktop browser, try a different link such as this link to messages from members:

https://mesg.ebay.com/mesgweb/ViewMessages/0/m2m

If all else fails, try reading your messages on ebay.ca instead of ebay.com.

[eburtonlab]

If you are using a mobile browser, try using the eBay app or else request the desktop site version of the page with your mobile browser. Or try another browser.

Details about requesting the desktop site version of the page in various browsers can be found here:

https://community.ebay.com/t5/Technical-Issues/Will-not-stay-in-Classic-Site-mode-listings-appear-in...

If you are already using a desktop browser, try a different link such as this link to messages from members:

https://mesg.ebay.com/mesgweb/ViewMessages/0/m2m

If all else fails, try reading your messages on ebay.ca instead of ebay.com.