I have a UPS surepost package that went missing in the transfer between UPS and USPS. The last UPS scan shows:
12/17/2024
10:07 A.M. | On the Way
Package transferred to post office |
And the USPS scan shows:
On Its Way to USPS
Departed Shipping Partner Facility, USPS Awaiting Item
SAN RAMON, CA 94583
December 17, 2024, 7:30 am
Shipping Partner: UPS WORLDWIDE FORWARDING, INC
I have called both. UPS states they delivered it to the post office. the post office states they never received it. I called UPS back and they stated they can only deal with the account holder, which is eBay. I called eBay support and they wouldn't connect me with an agent and only gave me the link to eBay help online.
Has anyone else experienced this? How did you get it resolved? Thank you.
