Missing Package

[jima9966]

Sold an item customer paid for the postage we printed it, put it on the package took it to the post office. The post office delivered it sent us the delivery notice . The customer claims he didn’t get it.  I told him to call the cops. They probably have a porch pirate, or a mailbox thief 

[rfmtm]

Tell the buyer:

If tracking shows it was delivered to your address, but wasn't, call or visit the carrier with the tracking number and insist they track down where the package was actually left, which they can do with scans and GPS.

If delivered to a wrong address they will try to retrieve it. Also watch the tracking for a scan it got turned in or returned to the seller. If it shows it was delivered to your address and is now stolen or missing, it is a matter for a local police report and your insurance company. Neither ebay or the seller can help further.