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Maybe now you can answer my simple question.

My question is the following. I found one item that is sold on eBay. The seller has no feedback. The account has just been created. The item is quite attractive for the price. That is, we can say that the price is very low. If I buy this item and the seller turns out to be a scammer, how difficult will it be for me to get my money back. The item is not returnable. If they send me a completely different item, not the one in the photo. Or they don’t send anything at all. How can the eBay platform protect me, and will the platform be able to return the money that I gave to the scammer. This is my question. I will be glad if you can answer me. Merry Christmas.

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Re: Maybe now you can answer my simple question.

If the transaction is protected by eBay money back guarantee, you should be able to get a full refund.

 

If the seller sends you a completely different item, you should file a return claim for "item not as described" and return the item you got for a complete refund.

 

If the seller does not send anything, you will file a money back guarantee claim for "item not received"

 

They should return your money in full.  

Please note, neither of these things are quick and it requires you to follow the steps outlined in the guarantee.

 

My suggestion to you is to find an item and a seller that looks trustworthy and meets your expectations.  When you look for an item that seems "too good to be true" there is potential for issues.  Check seller feedback, and in particular, look for feedback that relates to the item you are looking for.  

 

If the seller suddenly has a bunch of high priced items that are listed for unbelievably low prices, I would run.  "if it is too good to be true, it probably is too good to be true"

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Re: Maybe now you can answer my simple question.

Here is a link to eBay money back guarantee.

 

eBay Money Back Guarantee policy

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