11-04-2024 04:02 AM
I ordered an item and tracking shows it was delivered, however it wasn't. I can't find any options on eBay for this situation
11-04-2024 05:32 AM - edited 11-04-2024 05:32 AM
@vivin_6432
3 steps.
Contact the carrier and ask them to provide written proof that the item was not delivered to you.
Then file a claim for an item not received and appeal the rejection that will follow automatically.
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
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