10-05-2024 03:40 PM
My insect repellent order has not been arrived it's been a few months now can you please contact me
10-05-2024 03:45 PM
@kvisions777_9 If it's been months then I'm sorry but it's too late for an eBay refund request.
Since it is more than 30 days past the last estimated delivery date you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.
This is what you should have done when the item was late>
If your package is late arriving this is what you do to receive a refund:
Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late. If tracking shows movement I recommend waiting a week or so for postal service delays.
You have 30 days from the last estimated delivery date to file a refund request on eBay.
Select your item on this page to start a refund request:
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=
4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.